Schlüter Vouchers Terms and Conditions

Please read these terms and conditions together with any information displayed on our vouchers carefully as they set out important information about our vouchers and how you can use them.

1.    Schlüter may, at its sole discretion, issue you with discount vouchers for you to purchase Schlüter’s products through Schlüter’s approved distributors (Voucher).

2.    Each Voucher:

2.1.1.    contains a unique voucher code that can be used to identify your identity and eligibility to use the Voucher;

2.1.2.    is personal to you and cannot be transferred to or used by any other third party except the approved distributor making the purchase on your behalf;

2.1.3.    can only be used by you in your normal course of business and not as a consumer;

2.1.4.    can only be redeemed during Schlüter’s working hours with Schlüter’s approved distributors exclusively for Schlüter’s products. A list of Schlüter’s approved distributors is available online at www.buyschluter.co.uk.

2.1.5.    is not cash and cannot be converted into cash or cash-equivalent benefits;

2.1.6.    will have a validity period displayed on the Voucher itself, beyond which the Voucher can no longer be used;

2.1.7.    must be used in its original form as issued by Schlüter without being copied, damaged, defaced or otherwise tampered with. Photocopied, scanned or screenshot versions of Voucher shall not be accepted;

2.1.8.    can only be used by you for one single transaction per Voucher and cannot be reused for future transactions;

2.1.9.    cannot be accumulated or aggregated with other Vouchers for one single transaction;

2.1.10.    cannot be used with any other promotions, rebates, discounts; and

2.1.11.    will not apply to any tax or delivery costs.

2.2.    You must present the relevant approved distributor your unique voucher code displayed on the Voucher at the time of purchase for them to verify the Voucher’s validity, as well as your identity and eligibility. Our processing of your personal data for this purpose is in compliance with our Privacy Policy.

2.3.    Since the distributor must complete the verification of the Voucher before applying the relevant discounts to your order, you must use the Voucher to place any order during Schlüter’s working hours, which is 8.30 am to 5.00 pm Monday to Thursday and 8.30 am to 4.00 pm on Friday (on a business day). If you use the Voucher to order outside our working hours, the discount may not be applied to the relevant order and the relevant Voucher will become invalid. You acknowledge and agree that we have no liability to you in respect of such disapplication of the discount and / or invalid Voucher due to your out-of-working-hour order.

2.4.    Goods purchased using a Voucher may be exchanged for goods of the same value, subject to availability. The cash value of the Voucher will not be refunded. Please contact us for any enquiry on goods exchange or refunds.

2.5.    Schlüter shall not be responsible for any lost or stolen Vouchers and will not reissue a lost or stolen Voucher.

2.6.    Schlüter may, at its own discretion, impose and update the terms and conditions of the Vouchers at any time.

2.7.    You will be solely responsible for:

2.7.1.    determining whether you reflect the discount in your pricing to your customers; and

2.7.2.    any tax applicable to the Vouchers and their use and compliance with any applicable tax rules and regulations in relation to the Vouchers.

2.8.    Schlüter will not be liable or in any way be held responsible for any loss or damages arising from your use or non-use of the Vouchers or your failure to comply with applicable laws including your tax obligations in relation to the Vouchers.

2.9.    Where you are one of our Registered Installer, if at any time you are no longer listed as a Registered Installer or such Registration is revoked or suspended, the Voucher will no longer be valid. For more detail about the Registration, see our Registered Installer Terms and Conditions.

2.10.    Schlüter may withdraw the issue, validity or use of any or all Vouchers at any time without notice and without liability.